Employment Opportunities

Come make a difference!

The Centre for Newcomers is an Alberta leader in providing services to immigrants. Our mission is to achieve the integration of newcomers in the community, through services and initiatives that promote diversity, participation and citizenship. We make a positive difference in the lives of all Calgarians by:
•  Welcoming and supporting newcomers to settle and integrate
•  Fostering a culture that is founded on respect, cooperation and trust
•  Working collaboratively and in partnership.


Posting No: 14-009

Position:  Family Support Coach (12 months maternity leave coverage)

The Program:

The program is part of a community wide initiative in support of immigrant youth, aged 12 - 24, involved or on the cust of involvement with gangs or other criminal elements.  The program elements are designed to assist youth at risk with self discovery, identifying barriers, developing plans, resources and commitment to a more promising future.  Based on the successful Wraparound Milwaukee Model, collaboration with other human service providers in Calgary is imperative to set the youth participants on a positive and productive tract to fulfill their potential as citizens.

The Role:

The Family Support Coach (FSC) is an integral part of a Youth Response Team (YRT), facilitating individualized support to family members of the youth client.  This role is instrumental in assessing strengths and needs of the youth's family unit; co-creating the family support component of each wraparound plan.  The FSC leads in bridging family members to information and other community resources.

Responsibilities include (but are not limited to):

  • Assessment of the family support system
  • Engaging family member(s) in a coaching relationship to strengthen themselves and to support the youth wraparound plan
  • Regular collaboration and co-ordination of efforts with YRT colleagues
  • Facilitation connections to mentors and other community resources in ethno-racial communities, business and academia
  • Case management including input to manual and electronic information systems


  • Bachelor's degree or Diploma in Social Work
  • Level 2 certification in Alberta Association of Immigrant Serving Agencies (AAISA) would be in asset
  • Recognizable cross-cultural counselling competencies
  • 2 - 5 years experience on a youth project for criminal or gang prevention
  • Strong suite of 'soft skills' including:
    • coaching, communications, negotiation, expectations management, influencing problem-solving and decision making
  • Ability to use MS Office suite of tools at intermediate to advanced level
  • Alberta class 5 driver's licence and excellent driving record

To apply:  Please forward your cover letter and resume quoting

                 Posting No. 14-009 to jobs@centrefornewcomers.ca

Posting date:  July 18, 2014      Closing date:  August 5, 2014

Thank you for your interest.  Only candidates short-listed will be contacted.


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