Employment Opportunities

Come make a difference!

The Centre for Newcomers is an Alberta leader in providing services to immigrants. Our mission is to achieve the integration of newcomers in the community, through services and initiatives that promote diversity, participation and citizenship. We make a positive difference in the lives of all Calgarians by:
•  Welcoming and supporting newcomers to settle and integrate
•  Fostering a culture that is founded on respect, cooperation and trust
•  Working collaboratively and in partnership.


Position Title:  Youth Facilitator

Program: The Real Me, Identity Based Wraparound Intervention

Posting Number:  14-017

The Real Me, Identity Based Wraparound Intervention is part of a community-wide initiative in support of immigrant youth, aged 12 - 24, involved or on the cusp of involvement with gangs or other criminal elements.  The program elements are designed to assist youth at risk with self-discovery, identifying barriers, developing plans, resources and commitment to a more promising future.  Based on the successful Wraparound Milwaukee Model, the program collaborates and cooperates with other human service providers in Calgary to set barriered youth on a positive and productive track to fulfill their potential as citizens.

The Role:

Reporting to the Program Manager, this position will focus holistically on the immigrant youth client who arrives following referral from network/community or outreach initiatives.  The position will provide further assessment of the unique circumstances surrounding the individual.  The facilitator establishes a committed and helpful relationship with the youth client as the precursor for an effective "wrap plan", the term used to describe the strategy and tactics to set the youth client on a path to an enhanced future.

Responsibilities include:

  • effectively implementing client intake process
  • determining the types of services and support needed
  • co-creating the wraparound plan including measures of success and program exit strategy
  • providing culturally competent counsel, advice, coaching to client
  • monitoring, evaluating and reporting progress in relation to plan
  • collaborating with fellow YRT members and management
  • developing x-functional program knowledge
  • creating optimal personal performance by initiating self-care and professional development
  • maintaining accurate and descriptive case records


  • Bachelor's degree or diploma in social work is required
  • Level 2 certification from Alberta Association of Immigrant Serving Agencies (AAISA) would be an asset
  • Recognizable cross-cultural counselling competencies
  • 2-5 years experience counselling high-need or at risk immigrant youth
  • Superior communication and interpersonal skills have been demonstrated in counselling
  • Thorough understanding of team dynamics and skillful in maximizing impact of team work
  • Ability to effectively maintain the data gathering, maintenance and reporting requirements of case management
  • Albe to use the MS Office suite of tools at intermediate to advanced level
  • Alberta Class 5 driver's license and excellent driving record

To apply, please forward your cover letter and resume quoting the

posting #14-017 to jobs@centrefornewcomers.ca

click here to view the job posting

Posting closes November 14, 2014.

Thank you for your interest.  Only candidates short-listed for interview

will be contacted.


Position Title:  Client Service Associate

Program:  Language Training

Posting Number: 14-016

The Role

The Client Service Associate is primarily responsible for initial Language Training client intake and related confirmation of ICARE data.  This position will welcome and motivate clients while engaging them in the intake and assessment process.  This position will effectively communicate and collaborate with the Client Service team as well as the Language Training staff team.  The Client Service Associate will report to the Administration Co-ordinator.

Responsibilities include:

  • Use a client centered approach to effectively welcome and engage new clients who have identified they are coming for language training classes
  • Accurately input additional client information into relevant section of program database
  • Confirm existing client data in ICARE
  • Identify clients' initial needs and provide overview of other internal and external resources/services which may help to meet these needs
  • Support Language Training Administration staff during busier times such as session start-up and end
  • Work collaboratively with the Client Service and Language Training staff teams


  • Diploma or degree in Human Services related field
  • Confident working with computers and data entry
  • Accurate attention to details
  • Excellent communication and customer service skills
  • Familiarity with the field of instruction in English as Another Language; experience working with the Canadian Language Benchmarks would be an asset
  • Previous experience in assessing newcomer-client needs

To apply, please forward your cover letter and resume quoting

posting #14-016 to jobs@centrefornewcomers.ca

click here to view the posting

Posting closes November 4, 2014.

Thank you for your interest.  Only candidates short-listed for interview

will be contacted.

Please continue to check our website for future employment opportunities.