The Centre for Newcomers offers services to the full range of lesbian, gay, bisexual, transgender, queer, intersex, and other sexually diverse newcomers to Canada. Whether you have permanent residency, filing for asylum as a refugee, or are here under any other status, then you can use our LGBTQ+ newcomer services. We provide service to those in Alberta from any country in the world.

For individuals, we provide one-on-one support services, group supports, information, referrals, and settlement advice. For people with permanent residency we offer ‘The Newcomers Settlement Support Program,’ and for refugee claimants and LGBTQ+ people with any other status in Canada, the ‘Alberta LGBTQ+ Newcomers Program’ can assist you. 

For organizations and professionals, we provide organizational assessments, training, information, referrals, and client advice.



To make an appointment or receive more information, please email:

Boban Stojanovic at b.stojanovic@centrefornewcomers.ca 

or Kelly Ernst at k.ernst@centrefornecomers.ca




The LGBTQ+ Newcomers Settlement Support Program

The Centre for Newcomers LGBTQ+ Settlement Support Program provides settlement support services to LGBTQ+ new Calgarians. LGBTQ+ immigrants often feel a sense of isolation and do not have social networks to help set them up in a new city when coming to Canada. Sometimes, LGBTQ+ people are fleeing extreme levels of persecution, have often experienced traumatic situations, and have virtually no one in Canada that they can be open with about their sexual orientation or gender identity. 

The CFN LGBTQ+ New Canadians project provides support services, information, and orientation, needs assessment and referral, interpretation support, active referral to employment and other related services. These and other support services will be provided either at CFN or partner organization sites depending on the clients’ preferences.




The Alberta LGBTQ+ Newcomers Program


The Centre for Newcomers has partnered with Calgary Sexual Health Centre to offer settlement and peer support services specifically for the LGBTQ+ newcomer community.

 LGBTQ+ rights in Canada is some of the most advanced in the world. At the same time, many LGBTQ+ newcomers come from countries where they have faced overt discrimination, violence, and persecution as a result of their sexual orientation or gender identity. In almost 80 countries, LGBTQ+ persons are still criminalized for who they are, how they look or whom they love.

This program aims to build upon piloted services for LGBTQ+ newcomers and offers services not only in Calgary but also build capacity for LGBTQ+ newcomer services across Alberta.

We will serve any community with immigrants and refugees that request supports.
Although both agencies are located in Calgary, we will provide support to communities that we market in across Alberta. Attention will be given to smaller cities such as Medicine Hat, Lethbridge, Red Deer, Brooks, and Fort McMurray. Organizations in Edmonton will also be targeted, especially for a capacity building within the city. Within Calgary, our focus will be on refugee claimants and Canadian citizens who are LGBTQ+ immigrants requiring services.


For LGBTQ+ Newcomers:


  • Providing sexual orientation and gender identity/expression needs assessments


  • Providing letters and support for Immigration and Refugee Board hearings


  • Information and referrals to LGBTQ+ and other organizations


  • Orientation to Canada


  • One-on-one support


  • Volunteer opportunities


  • Support groups and mentoring



For Alberta Practitioners:


  • Teaching practitioners about LGBTQ+ newcomer issues


  • Teaching practitioners about immigrant and refugee system processes


  • Teaching practitioners best practices in conducting sexual orientation and gender identity/expression needs assessments



For Alberta Communities:


  • LGBTQ+ education


  • LGBTQ+ capacity building


  • LGBTQ+ organizational assessments

Office Hours

Monday to Friday

8:30 am - 4:30 pm

We are closed on Statutory holidays and long weekends



1010, 999 - 36 Street NE

Calgary, AB T2A 7X6

(located inside the T & T Pacific Place Mall. -  Please use the northeast entrance off of 36 st, 12 Ave NE. No access from 33 st NE.



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Phone: 403.569.3325
Email: info@centrefornewcomers.ca